Frequently Asked Questions
Everything you need to know about your OtherWorld style journey.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.
Are your materials ethically sourced?
At OtherWorld Fashion, we prioritize sustainability and ethical manufacturing. We partner with certified factories that ensure fair wages and use high-quality, durable textiles.
Can I track my order?
Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.